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Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 42 | 42 | 263 |
| Neutral (3) | 2 | 2 | 16 |
| Negative (1 or 2) | 2 | 2 | 50 |
| Total Reviews | 46 | 46 | 329 |
| Avg Rating |  4.63 |
4.63 |
 4.13 |
| Address: | 1416 38th Street Brooklyn, NY 11218 - US |
|---|---|
| Website: | http://www.ajmadison.com |
| Business Hours: | Mon, Tues, Thurs: 10 am - 6 pm, Wed: 10 am - 8 pm, Fri: 10 am - 1 pm, Sun: 11 am - 6 pm |
| Sales Phone: | 800-570-3355 |
| Service Phone: | 800-570-3355 |
| Sales Email: | sales@ajmadison.com |
| Cust Service Email: | customerservice@ajmadison.com |
AJ Madison
http://www.ajmadison.com
| Date Reviewed: 05/03/2010 | ||
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jane.fbi3 from unknown Member Since: 05/03/2010 View Member's: Reviews |
I would not have a problem referring this website to others |
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| Date Reviewed: 05/02/2010 | ||
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robert.horne from unknown Member Since: 04/16/2010 View Member's: Reviews |
Enjoyed shopping on this site. |
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| Date Reviewed: 04/29/2010 | ||
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archiepeligo from CA Member Since: 04/29/2010 View Member's: Reviews |
When I purchased my dryer from them I was told that it would be delivered in 5 days, that it was in stock and that the delivery people could install it and remove the old one. It was not in stock, it took three weeks for it to be delivered, the delivery people said they do not do installation or removal. |
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| Date Reviewed: 04/26/2010 | ||
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CLTjim from NC Member Since: 04/26/2010 View Member's: Reviews |
Great price on my Napoleon grill (order placed 4/3), but that's the only positive I can say with my experience. Customer service was courteous, but was very inconsistent on when I would receive my grill. They weren't sure where the grill was (i.e. if it had left their warehouse yet), so they said they would call me back in a few minutes. Never received a call. I called back the next day and was told it should be picked up the next day, but wasn't sure. Even after they shipped it, they couldn't tell me if it had already reached the freight terminal. All they could say is that I'd receive it either Thurs(4/22), Fri, Mon or Tues (4/27), but would receive a call by Sun (4/25) to set up the delivery. Not surprisingly, I did not receive a call on Sun, so I had to check with customer service on Mon (4/26). They had the freight company call me to tell me it wouldn't be until 4/29 at the earliest because "they didn't have many deliveries to make in my area." |
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| Date Reviewed: 04/26/2010 | ||
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jenmeibaum from unknown Member Since: 04/26/2010 View Member's: Reviews |
AjMadison was easy to use. |
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| Date Reviewed: 04/19/2010 | ||
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ericscalese from unknown Member Since: 04/19/2010 View Member's: Reviews |
easy process |
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| Date Reviewed: 04/18/2010 | ||
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jonesbj21 from unknown Member Since: 04/18/2010 View Member's: Reviews |
this was a great opportunity to help stay within a budget and establishing a good credit history by making on time payments. |
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| Date Reviewed: 04/13/2010 | ||
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johnwang from unknown Member Since: 10/13/2004 View Member's: Reviews |
so far so good. |
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| Date Reviewed: 04/09/2010 | ||
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Philippe.Darcy from unknown Member Since: 04/09/2010 View Member's: Reviews |
Easiest internet purchace I have made to date. I did not need to "suscribe" or "sign-up" for anything; simply select and purchase. |
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| Date Reviewed: 04/04/2010 | ||
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swarndw from unknown Member Since: 04/04/2010 View Member's: Reviews |
Great shopping experience. Lowest prices with available coupons and rebates |
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| Date Reviewed: 04/04/2010 | ||
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bethanyrseymour from unknown Member Since: 04/04/2010 View Member's: Reviews |
it was pretty simple and i liked that i could pay later because i dont like putting my credit card info on the web. i also liked the reviews because they were extremely helpful and were the primary reason why i chose the particular model washer and dryer that i did. i wish the warranty was a little more explained. also i did not get an estimate of when i would receive my shipment. |
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| Date Reviewed: 03/29/2010 | ||
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tchastain1966 from unknown Member Since: 03/02/2010 View Member's: Reviews |
It's my 1st time ordering and I found the merchant's website easy to manover around. I like the option to finance with a lower interest rate then the rates most credit cards are charging now. I look forward to purchasing more products in the future. |
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| Date Reviewed: 03/21/2010 | ||
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pwhitefarnam from unknown Member Since: 03/21/2010 View Member's: Reviews |
I found the site easy to use; I left one question open because I didn't notice a status on the item and felt unfair to comment. The prices were very good and the comments by others and rating made me feel more comfortable with ordering on line. |
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| Date Reviewed: 03/16/2010 | ||
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sarraultc from unknown Member Since: 02/07/2010 View Member's: Reviews |
Ordering through AJmadison on line could not have been easier. I enjoyed going thru all the different models they have and was able to make very good choices on what I needed. And the prices were the best I could find anywhere.I would however would have liked to have had a better understanding of the time table of when I would have recieved my order. |
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| Date Reviewed: 03/15/2010 | ||
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pjmmlm from unknown Member Since: 03/15/2010 View Member's: Reviews |
Transaction went great. Just waiting to see if delivery is as good as ordering |
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| Date Reviewed: 03/12/2010 | ||
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jcrawfis5 from unknown Member Since: 02/24/2010 View Member's: Reviews |
I really enjoyed shopping on this site. The info provided was very helpful in making the choice to buy. The price was the best of all the sites I visited and the information on the item was complete as far as any questions we had. I would definetly buy here again. We are currently looking at your site for a new washer and dryer as well, but haven't made up our minds on which to get...Will be back soon. |
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| Date Reviewed: 03/08/2010 | ||
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sidop61 from unknown Member Since: 01/17/2006 View Member's: Reviews |
I just placed an order then realized that the sales price was not reflected in the cart. I tried to call, but sales office closed. I hope we can resolve this on Monday. |
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| Date Reviewed: 03/02/2010 | ||
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traceydawn from unknown Member Since: 12/22/2009 View Member's: Reviews |
I liked the many different payment options with one of those options offering a discount. |
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| Date Reviewed: 02/28/2010 | ||
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Marlenebak from unknown Member Since: 02/06/2010 View Member's: Reviews |
I enjoyed using the pricegrabber process |
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| Date Reviewed: 02/26/2010 | ||
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wayne_trochmann from unknown Member Since: 02/10/2010 View Member's: Reviews |
AjMadison has all the information I needed to make a purchase decision - including user and install guides. Hopefully they will come through with the delivery on-time as well. So far, I would shop here again. |
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| Date Reviewed: 02/24/2010 | ||
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tbparen from NJ Member Since: 02/24/2010 View Member's: Reviews |
HORRIBLE! Submitted order on 2/16. Received UPS tracking # the next day. Status of UPS tracking: "Billing Information Voided". Inquired twice with AJ Madison for status update and got the same "blow off" email....."Will ship at the beginning of next week". Called to cancel and the service rep didn't even ask why I was cancelling. If you actually want to receive your order, avoid this merchant. |
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| Date Reviewed: 02/21/2010 | ||
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Danbuff from NY Member Since: 11/08/2007 View Member's: Reviews |
This is my first experience with AJ Madison so I can only base my remarks on what I know...I have yet to receive the dishwasher I just ordered |
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| Date Reviewed: 02/18/2010 | ||
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branbran1414 from CA Member Since: 02/18/2010 View Member's: Reviews |
The shipping was awful. The product seems to be what I ordered (the reason for 2 stars), but the shipping company was inflexible, rude, and not-communicative. When I called AJ Madison, they were pushing blame to the shipping company and not accountable for anything. Definitely recommend a local company to this one. |
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| Date Reviewed: 02/13/2010 | ||
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duanev from unknown Member Since: 01/28/2010 View Member's: Reviews |
Very easy to order |
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| Date Reviewed: 02/11/2010 | ||
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jonmorrow from unknown Member Since: 02/02/2010 View Member's: Reviews |
Very comprehensive website. THE reference source for appliance information. |
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