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Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 56 | 87 | 851 |
| Neutral (3) | 41 | 64 | 490 |
| Negative (1 or 2) | 111 | 164 | 935 |
| Total Reviews | 208 | 315 | 2276 |
| Avg Rating |  2.66 |
2.68 |
 3.01 |
| Address: | 4840 Eastgate Mall San Diego, CA 92121 - US |
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| Website: | http://ProFlowers.com |
| Business Hours: | 24 hours a day / 7 days a week |
| Sales Phone: | 1-800-PROFLOWERS |
| Service Phone: | 1-800-PROFLOWERS |
| Sales Email: | WeCare@ProFlowers.com |
| Cust Service Email: | WeCare@ProFlowers.com |
| Date Reviewed: 11/23/2010 | ||
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fosnaugh from unknown Member Since: 11/23/2010 View Member's: Reviews |
They hook you into free shipping site where you have to offer your credit card and sign you up for credit card protection. What an awful bait and switch. Last time I use proflowers site. |
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| Date Reviewed: 11/23/2010 | ||
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pattic0626 from unknown Member Since: 11/23/2010 View Member's: Reviews |
I was not aware I would be charged a rush fee of $4.99 until I finalized my order. Shipping charges of 9.99 plus a care and handling charge of 2.99 is excessive enough and then to get an additional 4.99 is truly unexceptable. Plus, I never experienced ordering flowers and then have to pay extra for a vase! |
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| Date Reviewed: 11/25/2010 | ||
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kenneye from unknown Member Since: 11/09/2010 View Member's: Reviews |
Good, except it said that I wuld get Free Shipping from FreeShipping.com and to sign up for that after placing my order-guess what? there was no notice about FreeShipping.com. Rip off???? Next time I will use 1800flowers instead.Elizabeth Kenney |
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| Date Reviewed: 11/25/2010 | ||
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princeashtonthe5 from unknown Member Since: 11/09/2010 View Member's: Reviews |
All the hidden charges should be disclosed before having to type in credit card informatio. Care and handle charge, what a joke. |
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| Date Reviewed: 11/25/2010 | ||
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bev_l_mahle from unknown Member Since: 11/16/2010 View Member's: Reviews |
site claims to have a shipping rebate but it is actually trying to get infor for another service on your credit card -this is something I despise!! For this fact alone I may not use the site again, they need to put a disclaimer on this portion of the site BEFORE people click on it and enter their info! Shame on them! |
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| Date Reviewed: 11/27/2010 | ||
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alexandernewport from unknown Member Since: 11/11/2010 View Member's: Reviews |
Delivery and handling fees should be stated up front - before the order is completed. |
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| Date Reviewed: 11/29/2010 | ||
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FrankWysong from unknown Member Since: 11/13/2010 View Member's: Reviews |
I have ordered from Pro Flowers more than a dozen times. I have always been very happy with their service and delivery. The flowers have always been nice for what ever occasion I send them for! |
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| Date Reviewed: 11/29/2010 | ||
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janice.mcclure from unknown Member Since: 11/20/2010 View Member's: Reviews |
$29.99 quickly became $51 before i knew it and i could not change order! I've ordered many times from this merchant, but never again! |
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| Date Reviewed: 11/30/2010 | ||
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ptansey from unknown Member Since: 11/30/2010 View Member's: Reviews |
Discount coupon was useless. I chose no vase, but it was included. There were 2 delivery charges--that was very poorly explained and there was no mechanism for editing the cost column. The total was very unexpected--I started with a $40 purchase and I surely didn't expect the total to be $73. I call that exceedingly excessive. I'll think twice before using Proflowers again. |
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| Date Reviewed: 12/01/2010 | ||
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p.weatherbee from unknown Member Since: 11/15/2010 View Member's: Reviews |
The free shipping link is a scam. I attempted to claim the rebate, where I gave out all my personal information including my credit card number and was told that the coupon code had to be entered at the time of placing my order. The order was already completed and placed.It is unlikely that I will use your site to place orders due to this scam and the steps I must now take to cancel my membership with freeshipping.com and to get my credit card number changed. |
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| Date Reviewed: 12/02/2010 | ||
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woock from unknown Member Since: 12/02/2010 View Member's: Reviews |
It told me to click for a shipping rebate and when I did so, nothing happened. Very poor! |
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| Date Reviewed: 12/03/2010 | ||
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dhjh4440 from unknown Member Since: 11/17/2010 View Member's: Reviews |
Tried to get the free shipping but the on-line order form didn't process my order with the shipping free. The shipping rebate didn't process for me to get the shipping refunded. |
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| Date Reviewed: 12/03/2010 | ||
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paju269 from unknown Member Since: 11/17/2010 View Member's: Reviews |
Very decieving company, it claims to give you free shipping, but you have to sign up for a program. No where on the web site does it say that to qualify you must sign up, it just says"Free Shipping. Deceptive trade practices in use.......will ever use them again, or recommend thm ...EVER,,, hate to be decieved. |
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| Date Reviewed: 12/03/2010 | ||
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med23 from unknown Member Since: 12/03/2010 View Member's: Reviews |
The shipping fees our outrageous. So you are charges a standard shipping rate PLUS another shipping depending on the day of the week PLUS a handling charge AND you are charged with each order even if it is going to the same person at the same address! I used ProFlowers today because I thought they would have the best selection. If they do, it is not worth all the other charges. I do not plan on using ProFlower services again. |
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| Date Reviewed: 12/06/2010 | ||
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jdn9464 from unknown Member Since: 12/06/2010 View Member's: Reviews |
I am a bit upset that the email I received from Proflowers indicated a free vase and I was charged for the vase when I place my order. That isn't free. |
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| Date Reviewed: 12/07/2010 | ||
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rxflb from unknown Member Since: 11/21/2010 View Member's: Reviews |
I was disappointed with the process. I had a 25% discount with the Entertainment Savings Book, ordered a certain vase with my order that was changed to give me my discount. That should have been a choice for me to make, not Pro Flowers. |
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| Date Reviewed: 12/08/2010 | ||
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karenneel from unknown Member Since: 11/22/2010 View Member's: Reviews |
I did not get my free vase as advertised by putting "Hannity" in where indicated ($9.00). Said I qualified for free shipping(another $9.00) but I had to confirm my order first then to find you had to give a credit card for something for you to get the free shipping, and you could cancel within the review period or you would be billed.it was a cash rebate! I did not plan on spending over $50.00 for $29.00 plant! If I'd know the vase was not free I would have picked the free one! |
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| Date Reviewed: 12/08/2010 | ||
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caroline.lane from unknown Member Since: 12/08/2010 View Member's: Reviews |
Excellent until the shipping charges changed from when selecting the date to ordering, a $5 increase. Poor explanantion, I won't be buying again. The shipping rebate is pushed on you and then wants your credit card details, I am not willing to give my credit card details to an unknow, unaffiliated site for a mear $5 dollar rebate. Again, a poor service. |
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| Date Reviewed: 12/10/2010 | ||
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gpierob from unknown Member Since: 12/10/2010 View Member's: Reviews |
This is the worst service with hidden and hard to undersatnd additional fees I ahave ever encountered. I wanted to order floweres without a vase and standard delivery and intead it gave me $17.00 in those things-absolutely terrible and a rip-off that I will never forget! |
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| Date Reviewed: 12/10/2010 | ||
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joanieraceles from unknown Member Since: 12/10/2010 View Member's: Reviews |
Print Out Confirmation did not print the full page and the confirmation was cut off. I placed several orders at once and did not notice that the order confirmation did not print out. |
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| Date Reviewed: 12/13/2010 | ||
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ccekander from unknown Member Since: 12/13/2010 View Member's: Reviews |
Proflower's coupon codes say that the discount will be automatically applied during the order process, which NEVER happened. My husband has ordered me roses from them in the past and the quality was poor even the replacement roses were not the grestest. This will be the last time we order from Proflowers. |
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| Date Reviewed: 12/13/2010 | ||
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charoneill from unknown Member Since: 12/13/2010 View Member's: Reviews |
I was not happy that on some shipping dates it shows an additional price. I picked a date that didn't have an additional shipping price, however was charged an additional $9.99 for shipping which made me go over my budget for this gift. |
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| Date Reviewed: 12/13/2010 | ||
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rschmurr from unknown Member Since: 12/13/2010 View Member's: Reviews |
Beware of the Free Shipping offer! The fees associated with the offer are not defined, and you must dig to locate even the fact that they are undefined. |
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| Date Reviewed: 12/13/2010 | ||
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rschmurr from unknown Member Since: 12/13/2010 View Member's: Reviews |
Beware of the Free Shipping offer! The fees associated with the offer are not defined, and you must dig to locate even the fact that they are undefined. |
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| Date Reviewed: 12/14/2010 | ||
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skady1 from unknown Member Since: 11/28/2010 View Member's: Reviews |
Hidden fees...not visible until after order placed. Very deceptive. I will not order from this site again |
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