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Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 83 | 228 | 6553 |
| Neutral (3) | 17 | 42 | 883 |
| Negative (1 or 2) | 33 | 89 | 1290 |
| Total Reviews | 133 | 359 | 8726 |
| Avg Rating |  3.69 |
3.70 |
 4.00 |
| Address: | 1 Dell Way Round Rock, TX 78664, - US |
|---|---|
| Website: | http://www.dell.com |
| Business Hours: | n/a |
| Sales Phone: | 800-624-9897 |
| Service Phone: | 800-624-9897 |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
Dell.com
http://www.dell.com
| Date Reviewed: 11/21/2010 | ||
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swartsc from unknown Member Since: 11/21/2010 View Member's: Reviews |
I am very aggravated, as they said I had an invalid zip code. I have had the same zip code, since the beginning of zip codes. I I know it!!! Then they didn't like my way of putting my address: 595 S. 44th Ave. East. That's the way the addresses are in my town!! I will have to think good and hard before I order from Dell on line again. It took two days for them to accept my order. I am not happy!! |
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| Date Reviewed: 11/21/2010 | ||
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BettySullivan08 from unknown Member Since: 11/12/2010 View Member's: Reviews |
First time using. It was good. |
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| Date Reviewed: 11/21/2010 | ||
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tshilling from unknown Member Since: 11/07/2010 View Member's: Reviews |
I appreciate the way dell.com stores all of my information to make return visits for orders very easy. |
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| Date Reviewed: 11/21/2010 | ||
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dolphinmama60 from unknown Member Since: 11/21/2010 View Member's: Reviews |
I found it was really easy to order because everything was explained where I could understand it |
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| Date Reviewed: 11/21/2010 | ||
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mtnrunman from unknown Member Since: 11/11/2010 View Member's: Reviews |
great service!! |
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| Date Reviewed: 11/21/2010 | ||
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writer542 from unknown Member Since: 11/21/2010 View Member's: Reviews |
I simply love Dell products |
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| Date Reviewed: 11/22/2010 | ||
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mombo52294 from unknown Member Since: 11/06/2010 View Member's: Reviews |
I found the process easy. I used my son's account and put in my own info. |
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| Date Reviewed: 11/22/2010 | ||
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ssm1900 from unknown Member Since: 11/05/2010 View Member's: Reviews |
Excellent |
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| Date Reviewed: 11/22/2010 | ||
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santor.md from unknown Member Since: 11/06/2010 View Member's: Reviews |
Great experience. Very helpful lead through for someone like me who is not really tech savvy. Can't wait to my new Dell arrives (been a Dell consumer since 2000, and office uses Dell) |
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| Date Reviewed: 11/22/2010 | ||
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lpw926 from unknown Member Since: 11/22/2010 View Member's: Reviews |
I love Dell.....alwys there for me in a pinch when i need them! |
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| Date Reviewed: 11/22/2010 | ||
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dusk217 from unknown Member Since: 11/13/2010 View Member's: Reviews |
Everything was fine. I have purchased from Dell in the past and have been very satisfied. |
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| Date Reviewed: 11/22/2010 | ||
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iraferguson from unknown Member Since: 11/22/2010 View Member's: Reviews |
Worst on line buying I have ever done. #Will never come back. It took over an hour to buy ink. |
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| Date Reviewed: 11/22/2010 | ||
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pleauh from unknown Member Since: 11/22/2010 View Member's: Reviews |
The prices can't be beat, and everything was so thorough. I really feel like I will have everything I need for my new tv, and if not, it was definitely offered to me before I checked out! |
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| Date Reviewed: 11/23/2010 | ||
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BTIGER68 from unknown Member Since: 11/23/2010 View Member's: Reviews |
ALWAY GOOD WEB SITE TO USE , NO ISSUES |
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| Date Reviewed: 11/23/2010 | ||
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ccyr1 from unknown Member Since: 11/23/2010 View Member's: Reviews |
This was, without a doubt, the worst on line experience I've ever had. |
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| Date Reviewed: 11/24/2010 | ||
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Duncan from unknown Member Since: 11/08/2010 View Member's: Reviews |
I recently tried to buy another display. Your web site doesn’t seem to have the capability to find and compare features for displays, or at least I couldn’t find one. After an hour of screwing around, I tried the chat facility. After too long, the chatter did give me the part number for a display that fits the bill—320-9332. So I tried to order it. She wanted to send me a quote, and needed my name, phone, email etc. I had already filled that in to get to the chat room, and I already have an account. Hello? Then in the middle of providing that information a third time, the chat screen went blank, and I was (after a long delay) provided with an new chat partner. Duh? Back to start, do not collect $169. Lots more to say but only 1000 chars allowed. Hello!? |
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| Date Reviewed: 11/24/2010 | ||
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Gene from unknown Member Since: 11/12/2010 View Member's: Reviews |
It was easy to nativgate the system. |
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| Date Reviewed: 11/25/2010 | ||
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akeene from unknown Member Since: 11/09/2010 View Member's: Reviews |
The site is very user friendly. I have a Dell Dimension 2400 desktop computer that has provided excellent service for over seven years, so decided to go with Dell again for a laptop. |
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| Date Reviewed: 11/25/2010 | ||
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rich from unknown Member Since: 11/25/2010 View Member's: Reviews |
Dell's online ordering is the standard to which others should aspire. |
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| Date Reviewed: 11/25/2010 | ||
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paradiseranch5 from unknown Member Since: 11/25/2010 View Member's: Reviews |
Upon checkout shipping and handling was added. I thought shipping was free, but didn't go back into the website to check. |
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| Date Reviewed: 11/25/2010 | ||
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indiglo from unknown Member Since: 11/25/2010 View Member's: Reviews |
While on the Dell website approximately 10 days ago I requested to be notified as soon as this product became available, yet I never received e-mail notification. Poor service to someone who is waiting in line with cash in hand to buy your product. Shame on you! |
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| Date Reviewed: 11/25/2010 | ||
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tracybmiller from unknown Member Since: 11/25/2010 View Member's: Reviews |
I love shopping with dell, they make it fast and affordable. They provide good quality products at a fair price and the website is easy on the eyes |
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| Date Reviewed: 11/25/2010 | ||
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peterman411 from unknown Member Since: 11/25/2010 View Member's: Reviews |
If it wasn't for Riad_n with your on-line chat, I would have gone somewhere else at any price. I have purchased 2 Dell laptops and 1 desk top in the past and it was very simple. Today I wanted to make a high performance purchase and the web site made me feel I should go somewhere else. Very disappointed in the whole transaction. Will look very closely at ALL competitors before I make a decision next time. Apparently Dell has all the business they can handle. There are a lot of other brands that want the business also. Today was my first purchase that wasn't based solely on price. Think about it. |
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| Date Reviewed: 11/25/2010 | ||
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sselva69 from unknown Member Since: 11/25/2010 View Member's: Reviews |
Dell online shopping is great. I regularly shop here. |
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| Date Reviewed: 11/25/2010 | ||
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margie.rice from unknown Member Since: 11/25/2010 View Member's: Reviews |
It was rather confusing. It was advertised in the flier to have an instant savings but I was unable to figure out how to get the on-line coupon! Did not see anything about out of stock. The flier also stated "free shipping" on this item but I was charged shipping. Don't understand. Very confusing. Needs to be more user friendly! |
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